Respect for all

Coastal Developmental Paediatrics staff and doctors all value and respect people within our work environment.

Value and respect lead to behavioural expectations regarding the way that people interact with each other face to face, on the telephone and via email.

Coastal Developmental Paediatrics has a zero-tolerance policy in regard to abusive or threatening behaviours and actions by any individual against staff, doctors or other patients and clients.

If any individual breaches this policy we reserve the right to terminate the interaction at that time. This may lead to your doctor also terminating their care of your child and family.

We endeavour at all times to meet our obligations under the Qld Anti-Discrimination Act 1991 (current as of CDP policy review 2021), which prohibits discrimination against a person due to any personal attributes. We apply this to our staff, clients – including all children and their families, and associated external providers (education, allied health, medical and other professionals).

We also reserve the right to refuse to accept a referral, or to terminate a patient’s care at any time, on the basis of abusive or threatening behaviour towards any of our staff, by a patient or their parent or carer, even if this interaction occurs by telephone.