Emergency or crisis situations
The Paediatricians at Coastal Developmental Paediatrics are dedicated to supporting children with paediatric medical or complex developmental needs and their families. The doctors provide highly-specialised, individualised, structured and coordinated care, within business hours, and in the structure of planned consultations.
The Paediatricians at Coastal Developmental Paediatrics do not have availability to provide emergency care or crisis intervention support.
All at Coastal Developmental Paediatrics take the mental wellbeing of patients seriously, and understand that from time-to-time life can become overwhelming. Children and young people may struggle with their mental health and require immediate support to assist them get through these challenging periods. If your child is experiencing significant mental distress or you require immediate support, please seek urgent medical care from your GP or via a hospital emergency department.
When you contact Coastal Developmental Paediatrics with urgent concerns, an administration officer will endeavour to contact your child’s treating paediatrician to inform them of their status, however, the doctors do not work in the practice or have contact availability on a daily basis. It is recommended that you proceed with seeking alternative supports in the interim.
If you find yourself and/ or your child in a crisis, there are a number of services which are specifically available to address the needs of children and families with acute difficulties, which can support or advise you of the best way to manage such situations.
For medical support in business hours
Please contact your General Practitioner (GP).
For medical support 24 hours a day, 7 days a week
Ambulance and local hospital emergency department: 000
13 HEALTH (13 43 25 84) is a 24/7 health advice and crisis support phone line for all Queenslanders to call and speak with a registered nurse.
For acute specialist mental health support during business hours:
Child and Youth Mental Health Service (CYMHS), Maroochydore: (07) 5409 9111 (8.30am - 5pm Monday - Friday)
Headspace Maroochydore (supporting youth aged 12-25 years): (07) 5409 4900 (8:30am - 4:30 pm Mon & Fri, 8:30am - 8pm Tues-Thurs)
For mental health support 24 hours a day, 7 days a week
Ambulance, Police and local hospital emergency department: 000
After hours Mental health Acute response team: 1300 64 22 55
Queensland Children’s Hospital CYMHS – Acute Response Team Crisis Line: 07 3068 2555
https://www.childrens.health.qld.gov.au/service-mental-health-community-clinics/
This service is available 24 hours a day, 7 days a week.
Suicide Prevention Hotline: 1300 659 467
https://www.suicidepreventionaust.org/
Kids Helpline: 1800 55 1800
https://kidshelpline.com.au/
Kids Helpline is Australia’s only free 24/7, confidential and private counselling service specifically for children and young people aged 5 to 25 years.
Beyond Blue: 1300 224 636
https://www.beyondblue.org.au/
This service is available 24 hours a day, 7 days a week. Online chat with the Beyond Blue support service is also available every day from 3pm to 12am.
Lifeline Australia: 13 11 14
https://www.lifeline.org.au
This service is available 24 hours a day, 7 days a week. Online chat with the Lifeline support service is also available every day from 7pm until 4am.
Parent support and information
The following services also provide support and information to parents and families, though may not be available 24 hours per day:
Parent line: 1300 30 1300
Family and Child Connect: 13 32 64